The feeling of quiet confidence
Particularly this feeling is ensured by our User Support Programs.
As EVO Medika closely cooperates with practicing doctors,
we know very well in which way we can be useful to our Customers:
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TECHNICAL SUPPORT
When you purchase the EVO Medika products, you get all the advantages of direct cooperation with the Manufacturer, not with a chain of intermediaries – qualified and very quick service, professional consultations and high-quality consumables at the Manufacturer’s prices. Within the frames of the technical support program we offer to our Customers:
- Free technical training at installation of the equipment.
- On-line consultations by the Manufacturer’s service department.
- Performing service maintenance within 48 hours.
- Supply of spare parts and consumables from stock.
Tel: +375 (17) 392-46-81
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
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MEDICAL SUPPORT
For many years EVO Medika has been cooperating with practicing doctors having a widest professional experience in laser cosmetology. When you cooperate with us, you obtain access to the best developments, methods and advanced knowledge thoroughly accumulated by us for the last 10 years. Within the frames of the methodical support program we offer to our customers:
- Detailed medical manual supplied with each device.
- Video manual supplementing the written medical manual.
- Medical trainings for the User’s doctors.
Tel: +375 (17) 392-46-81
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
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ORGANISATIONAL SUPPORT
Recently EVO Medika and its employees have been taken part in opening and organising work of more than 10 centres of laser cosmetology. We have accumulated rich organisational experience and knowledge in the sphere of creating such businesses. That is why, if you are opening a new-to-do business, our experience and knowledge will allow you to avoid teething problems and hidden pitfalls when launching a start-up. Our specialists can render you assistance in the following matters:
- Development of a business-plan, its financial and organisational optimisation.
- Calculation of investments and payback period.
- Recommendations on staff recruiting.
- Development of a marketing plan.
Tel: +375 (17) 392-46-81
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
FAQ
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Warranty?
Irrespective of from whom you have purchased the equipment (from EVO Medika or its authorised dealer) all our devices are covered by two-year Manufacturer’s warranty.
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Why you have such comparatively low prices?
All the EVO Medika products are manufactured in Eastern Europe where traditionally high-quality but not very expensive industrial production is situated. Besides, EVO Medika has minimised its expenses on advertising having focused on the design and production quality. All the units are supplied to the Customers directly from the production facilities; you pay only for the product, not for marketing expenses on its promotion.
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What determines the operating costs of your equipment?
Advanced technologies used by EVO Medika allow to considerably reduce operating loads on critical components of the devices which increases reliability of the equipment and service intervals.
As early as at the development stage we adapt the design of our devices so that the Users could perform the routine maintenance themselves. This feature, as well as simplified service procedures allow to operate the device for a long time without referring to professional service engineers. -
What is the lead time for your equipment?
The general lead time is from 15 to 60 days ARO depending on the current stock condition and production program cycle.